Contact Philly Case Company

Philly Case prides itself on being a family run company and we treat our customers like family. We aim to answer new sales inquiries in the same day we receive them. The best way to reach someone in the sales department is by filling out our “Request a Quote” form. This will allow us to provide the most accurate and thorough response and you can expect a call from a sales representative shortly after receipt. Our phone number is (215) 551-6811 and we answer the phone to help you make informed decisions and receive information as quickly as possible. It is rare that a custom case is designed without a phone conversation, so please do not hesitate to pick up the phone and give us a call today. We look forward to hearing from you.

For RFQ’s, Drawing Submittal, and New Project Inquiries, please fill out our Design A Custom Case form or email sales@phillycase.com.

All returns to Philly Case Co. require a return authorization. Prior to a return, you must call Philly Case at 215-551-6811 to request a return authorization. Return requests must be made within 7 days of receipt of goods. All returns must be made within 15 days of the return authorization. Philly Case reserves the right to reject any return that does not comply with the authorization requirement or return deadlines. Please allow 2-4 weeks for a refund to be processed or credited to your account.

Custom fabricated cases made to the customer’s approved specifications such as custom design, custom sizes, custom foaming, handles, hardware, straps, etc. cannot be returned or canceled under any circumstances.